A culture is operating at the first level of change when people primarily think in terms of just coping with the situation. They respond to change with a "victim mentality." You see a lot of helplessness and dependency behavior. The general outlook is pessimistic. Too much valuable energy gets invested in resistance, anger, blamefulness, or fear. People focus on problems instead of solutions. They talk about how hard things are, and why they can’t make it work. Usually the mindset at level one is that maybe change will pass. People wait and hope for a so-called "return to normal."
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